Exchanges for US customers is available at this time!
Holiday Gift Return Window
Any order submitted starting 11/20/23 - 12/31/23 has to be returned by 1/31/24.
Please ensure the product is not used + original tags attached.
Need to make a return?
We got you. If you are not 100% satisfied with your purchase, you can return your order for a full refund (minus return label fees) within thirty (30) days from the date of purchase. The returned items must be in re-sellable condition: unworn, unused, unwashed and in the original packaging with all original tags attached.
Please see below for instructions by region.
United States Returns:
Once the item is received by our customer service team a refund will be processed to the orignial payment method on the order.
The amount refunded excludes any outbound shipping paid on the original purchase. Refunds will be issued to the original payment card.
We will credit your card as soon as your return is processed, typically within 3-5 business days after receipt of the merchandise.
Outbound shipping is not part of the refund.
Product(s) not in the original condition and packaging will be subject to a re-stocking fee of up to 25% of the total amount of the original purchase price.
We recommend return shipment(s) be sent with a shipping carrier that offers tracking service such as UPS, FedEx, Canada Post, or Purolator.
Please note that customers are responsible for outbound shipping costs.
Please return to the following address & include the order number in the ATTN line.
A52 Warehouse Inc.
ATTN: Dakine Returns PO#____
Unit #1-7688 132nd ST
Surrey, BC, V3W 4M9
Once your return is received and inspected by Dakine's Returns Department (usually within 72 hours of receipt), your refund will be processed and automatically applied to your credit card or original method of payment within 7 business days.
Depending on your credit company, it may take an additional 2-10 business days after your credit is applied for it to post to your account.
Want to exchange?
Our exchange process involves (2) separate transactions. You will need to return the item(s) you want to exchange, and place a new order for the replacement items.
If we sent you the wrong product by mistake, pleas use the Contact Form.
Still need help?